European customers have high expectations and legal rights when it comes to returns. PLX offers its clients a complete international solution that enhances cost-effectiveness and reliability.
On-line shoppers want to minimize purchasing risks in respect of goods they do not have an opportunity to touch, feel or see. While returns and exchanges represent the last phase of a consumer’s purchase, it is often the first consideration when visiting an online store. It also starts to be a key-competitive factor with more and more sites offering free returns to boost consumer confidence and sales volumes.
PLX returns management is anticipating on this development by offering return solutions that enhance transparency (smart IT solutions), simplicity (single point of contact) and cost-effectiveness (synergy).